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Workplace flexibility 

To achieve and maintain a competitive edge in business, it is essential to get the best results from employees.

Flexible work practices can assist in this process, by supporting employees to manage their work and family responsibilities, can increase productivity and reduce costs as both the employers' interests and employees' responsibilities are matched.


As part of the national industrial relations system, available flexibility arrangements under the Fair Work Act 2009 include:

Individual flexibility arrangements

A mandatory requirement that a flexibility term must be included in the making of modern awards and enterprise agreements. A flexibility term means that employers and employees are able to negotiate changes to meet their individual needs relating to any issues specified in the clause. 

Flexible working arrangements

The National Employment Standards also provide an eligible employee with a right to request flexible working arrangements.

An eligible employee refers to a parent and carer of an under-school aged child or a disabled child under the age of 18.  They are provided with a right to request a change in working arrangements to assist that employee to care for their child.

For more information on flexible working arrangements provided by the Fair Work Ombudsman.