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FAQs » Pay Rate Updates Email Subscription Service Pay Rate Updates Email Subscription Service
Pay Rate Updates is a free service that provides subscribers with the latest information on changes to NSW pay rates, award conditions and leave entitlements by email.
Select 'Pay Rate Updates' from the Email Updates List Manager and enter your email address in the box provided. Select the award(s) you want to receive and then click on the 'Subscribe' button. The next screen will ask you to create a password (see also 'Why a password') and to fill in the optional questionnaire (see also 'Privacy'), then click on the 'Subscribe' button. You will get a screen telling you that you have been subscribed. You will then be sent an email which asks for confirmation of your subscription. If you have selected more than one award, you will receive an email for each award. Follow the simple instructions in the email message to complete your subscription. You only need to reply to one of the emails to confirm your subscription to all of the awards you have selected. Following your confirmation email, you will then get a welcome email. If you have replied to all the confirmation emails you will receive a welcome message for each one. If you only replied to one confirmation email you will only receive one welcome email. This is to save your inbox from being flooded with welcome messages.
Why a password?
This allows you to manage your 'Pay Rate Update' lists directly from the website (see also 'I have forgotten/lost my password')
I have forgotten/lost my password
Choose the Subscription Management link which takes you to the 'Subscription Manager Login' page. Type your email address in the 'Forgotten your password' section and click on the 'Submit' button. An email will be sent to you with your password enclosed. The email address entered must be the one you used to register with Pay Rate Updates.
Privacy
The Office of Industrial Relations conducts our operations in accordance with the provisions of the Privacy and Personal Information Act 1998. The full OIR website policy is available from the Privacy area of the website. What information will I receive?
We will never send you unsolicited emails. When you join Pay Rate Updates you are asked if you want to receive other information from OIR. If you tick 'no', you will only ever receive emails notifying you of changes to the awards(s) you are subscribed to.
When are Pay Rate Updates published?
This will vary between awards but you will be informed by email when your specified award(s) has been updated.
How much do Pay Rate Updates cost?
There is no cost for Pay Rate Updates as it is a free service. How do I change my email address?
Your email address is your user name, so when you change your email address you must re-register as a new user. If you want to change your email address you will have to resubscribe to all the lists using your new email address and unsubscribe your old address. How do I subscribe to more awards?
Select 'Pay Rate Updates' from the Email Updates List Manager and enter your email address in the box provided. Select the award(s) you want to receive and then click on the 'Subscribe' button. You will receive an email within minutes asking you to confirm your subscription to Pay Rate Updates. Follow the simple instructions in the email message to complete your subscription. How do I unsubscribe from this list?Choose the Subscription Management link which takes you to the 'Subscription Manager Login' page. Type in your email address and you will be taken to all your award subscriptions. Tick the ones that you wish to unsubscribe from and click the 'Unsubscribe' button. You will then receive a final email confirmation of your unsubscribe actions.
OR
You can select the unsubscribe option in your Pay Rate Update email. How do I suspend/resume my subscription?
This feature is not available for the Pay Rate Updates email service.
How do I know what award(s) I have subscribed to?
You can log-in to the 'Pay Rate Updates Subscription Manager' and review the award(s) you are subscribed to. You must type in your email address and your password (see 'I have forgotten/lost my password') to get to your account. The email address entered must be the one you used to register with Pay Rate Updates. How do I download a free copy of my award?
When a new Pay Rate Updates email arrives notifying you of a variation, use the link to the consolidated award PDF to go to the updated award: eg. The award can also be downloaded as a PDF document at the following address. http://www.industrialrelations.nsw.gov.au/awards/pdf/Award_0134.pdf Otherwise, you can search for your award in the Alphabetical Award List [http://www.industrialrelations.nsw.gov.au/awards/which/list/index.jsp] and then select the 'View Consolidated Award as PDF' link. How do I contact the list owner?
Requests for information about the Pay Rate Updates service or other services offered by the Office of Industrial Relations can be sent from the Website Feedback area.
How do I provide feedback?
Feedback about the Pay Rate Updates service or other services offered by the Office of Industrial Relations can be sent from the Website Feedback area. Administration of the service
The NSW Office of Industrial Relations hosts the Pay Rate Updates service. It is an announcement list only, subscribers cannot post to it. Virus safety
We never send emails with attachments to Pay Rate Updates subscribers so it is unlikely that you would receive a virus from our service. We also provide further protection by using software to prevent the receipt and transmission of viruses. Spam filters
Spam filters help you block nuisance emails (spam) but they can also block legitimate emails unless you tell them not to. Spam filters may block your Pay Rate Updates emails. The spam filter tips explain how to prevent this.
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Date Created: 1 November 2004 Last Reviewed : 18 July 2007 |
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 ©Office of Industrial Relations, NSW Department of CommerceMcKell Building, 2-24 Rawson Place, Sydney NSW 2000 Phone: 131 628 (anywhere within NSW) Fax: (02) 9020 4700 URL: http://www.industrialrelations.nsw.gov.au |
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