Need help?

If you think you're being underpaid or not receiving the correct entitlements (penalty rates, shift loadings etc.) - there are some steps you should take.

Step 1 - Discuss the matter with your employer - they may have made a genuine mistake and be happy to rectify the problem.

Step 2 - Visit the Fair Work Ombudsman's website where you can use the live help facility and chat to an advisor who can provide information about the pay rates and entitlements that you should be receiving. You can then discuss it with your employer again.

Step 3 - If this doesn't resolve the issue and you still feel you are being underpaid you can contact the Fair Work Ombudsman on 13 13 94 for advice on what to do next.