How do I lodge a complaint?

When lodging an industrial complaint with the NSW IR you must make sure that:

• all parts of your on-line industrial complaint form are completed as accurately as possible
• you acknowledge your acceptance and date the industrial complaint form as requested
• you have any relevant documentation and information that can be later submitted for further investigation (for example payslips, group certificates etc.)
• you have a copy of your letter to your employer and any response received as well as copies of any emails and notes of any telephone conversations with your employer.

The NSW IR does not represent you or your employer when investigating a complaint.