Contact us

Do you want to lodge a complaint?

The national workplace relations system now covers all employers and employees in New South Wales. Workers with a complaint relating to pay and conditions, threats by an employer or discrimination at work are now assisted by the Fair Work Ombudsman or Fair Work Australia. Your complaint should be lodged with them.

Fair Work Online [Fair Work Ombudsman] provides more information on what to do.

Important note: The Fair Work Ombudsman and Fair Work Australia will refer any complaints covered by NSW legislation to NSW Industrial Relations on your behalf for further action.

Contact NSW Industrial Relations

NSW Industrial Relations continues to provide information on long service leave entitlements, shop trading regulations and NSW public holidays.

Phone: 131 628 (anywhere within NSW)
TTY:  1800 555 677

Fax:   (02) 9020 4700

Language assistance - telephone 131 628 and ask for an interpreter in your language.

Head Office

McKell Building
2-24 Rawson Place
Sydney NSW 2000

ABN:  81 913 830 179

Find your nearest industrial relations contact centres

Email us

Workplace enquiry - if you have a query about shop trading hours, long service leave, entertainment licensing and public holidays.

Change of address - if you are on one of NSW IR's email update lists and you wish to advise your change of address.

Aboriginal or Torres Strait Islander workplace services unit - if you are an Aboriginal or Torres Strait Islander and have a question about your rights and responsibilities in the workplace.