Contact us
Contact NSW Industrial Relations
Do you want to lodge a complaint?
Contact Public Sector Industrial Relations
Contact NSW Industrial Relations
NSW Industrial Relations continues to provide information on long service leave entitlements, shop trading regulations and NSW public holidays.
NSW IR also investigates workplace complaints under NSW industrial legislation including the Long Service Leave Act 1955, the Taxi Industry Contract Determination 1984, NSW Transport Industry contract determinations and industrial instruments for Local Government employees.
Please note: Complaints that fall entirely under the NSW IR jurisdiction please complete the NSW IR Complaint Form (pdf - 97Kb).
Phone: 131 628 (anywhere within NSW)
TTY: 1800 555 677
Fax: (02) 9020 4700
Language assistance - telephone 131 628 and ask for an interpreter in your language.
Head Office
McKell Building
2-24 Rawson Place
Sydney NSW 2000
ABN: 81 913 830 179
Find your nearest industrial relations contact centres
Email us
Workplace enquiry - if you have a query about shop trading hours, long service leave, entertainment licensing and public holidays.
Change of address - if you are on one of NSW IR's email update lists and you wish to advise your change of address.
Aboriginal or Torres Strait Islander workplace services unit - if you are an Aboriginal or Torres Strait Islander and have a question about your rights and responsibilities in the workplace.
Do you want to lodge a complaint?
The national workplace relations system now covers all employers and employees in New South Wales. Workers with a complaint relating to pay and conditions, threats by an employer or discrimination at work are now assisted by the Fair Work Ombudsman or Fair Work Commission. Your complaint should be lodged with them.
Fair Work Online [Fair Work Ombudsman] provides more information on what to do.
Important note: The Fair Work Ombudsman and Fair Work Commission will refer any complaints covered by NSW legislation to NSW Industrial Relations on your behalf for further action.
Contact Public Sector IR
Public Sector Industrial Relations
Level 23, McKell Building
2-24 Rawson Place
Sydney NSW 2000
Enquiries
Public Sector Industrial Relations welcomes enquiries from NSW public sector human resources and industrial relations personnel where matters are unable to be resolved by their agency. Managers and individual employees in agencies should seek advice from the human resources or industrial relations section in their agency.
Email: psir@industrialrelations.nsw.gov.au
Telephone: 9020 4644
